1. This legal notice applies to all purchases made by you through the website under the domain names www.bristen.pl and www.bristen.co.uk. By ordering a product you agree to be bound by these terms and conditions.
  2. The online shop in the www.bristen.co.uk website belongs to Paweł Witas. It is a Polish company and its registered office is located at 6 Ludowa Street, Krakow. The company registration number is 947-186-75-42.
  3. All product prices given on the website are inclusive of VAT. Import duties and local taxes are NOT included in the quoted price. The final price of goods is the price in force at the time of us accepting your order.
  4. We reserve the right to change our Site, products or services.
  5. Special offers do not combine.


  1. We start processing the order once the payment has gone through. If a product is temporarily out of stock, we will inform you immediately and you will be given the opportunity to wait until the product is back in stock or cancel your order.
  2. By placing an order you accept terms, conditions and delivery costs.
  3. Once you have successfully placed an order you will be sent an email confirming your order. Your order represents an offer by you to purchase goods from us. A legally binding contract between you and us will be formed when we send you an email with order number and informing that we are packaging product(s) for shipment to you.


  1. Payments can be made by several electronic payment options
  2. Delivery costs are dependent on size and delivery address. More info at page: [Delivery & Shipping]


  1. We ship the orders worldwide by international courier. More information at [Delivery & Shipping]
  2. Postage and packaging costs will vary depending on the destination and the weight of the package, and must be paid for by the customer.
  3. Examine your order upon delivery to ensure that there are no visible signs of damaged, missing or incorrect pieces. In the event that there are missing, damaged or incorrect packages, please retain the item(s), indicate the problem on the Delivery Note and contact us within 48 hours of delivery. A signed delivery receipt, without notations of missing, damaged or incorrect item(s) represents your acceptance of the complete order in perfect condition.


  1. If you are not satisfied with your purchase you are able to cancel your order, provided we receive written notice of your cancellation and you return the products in reasonable condition within 14 days of receipt of the goods.
  2. You must arrange for and pay the cost of returning the goods to us.
  3. If you received a damaged or defective item, we will promptly send you a replacement or issue you a full refund after you have returned the damaged or defective product. You will not be charged any additional shipping or handling fees for replacement of such damaged or defective shipments.